Wednesday, June 19, 2013 EST
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100% Satisfaction or Your Money Back.
We stand behind our products. We have carefully crafted our Certification Guides. We have been extremely successful in preparing our clients for their certification exams and/or interviews. We take our reputation seriously.
Our Guides are composed by various professional experts with an average of 3+ current certifications and 8+ years of applied experience. We study the vendor materials and software, focusing on the key exam objectives and topics so you won't have to. We've also built in an automated assessment tool which tracks your progress and indicates your level of preparedness for an upcoming exam or interview.
What is the refund policy?
If you have purchased a TestTaker Certification Guide, passed 10 standardized TestTaker exams with a score of 90% or higher after a subscription period of no shorter than 30 days, received a Level No. 9 TestTaker Assessment, and failed the corresponding, authorized exam within 40 days after the Certification Guide purchase date, please contact us immediately for a
100% Full Refund
Our Guarantee Does Not Apply for the following scenarios:
You failed the exam on or before the Certification Guide purchase date.
You failed the exam 20 days or more beyond the Certification Guide subscription expiration date.
You failed to receive a Level No. 9 Assessment for the Certification Guide.
You purchased the incorrect Certification Guide.
You purchased a Skill Guide rather than a Certification Guide. Skill Guides are intended for passing interviews, not certification exams.
TestTaker Discounts will not be refunded. Your Guide was either discounted or free due to a promotional coupon.
You attempted to take more than one authorized exam within the same 24 hour period.
We Want You 100% Happy With Our Products and We Want Your Repeat Business
If you are willing to excuse your refund claim and help us make things right, we are willing to provide one
Online Exam Study Guide of your choice.
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